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Why We Started General Store Gas
- Unfair Pricing: Elgas repeatedly increased the wholesale price we paid, while offering other customers in our area cheaper rates than we could sell at ourselves via their own agents from other areas.
- Less Flexibility: As a distributor, we had limited control over pricing, rental fees and brand marketing.
- Impact on Locals: Rising costs restricted our ability to grow and employ more people within our community. It's hard enough out there without constant LPG gas price increases.
We wanted a better solution — so we launched our own General Store Gas, starting with our 45kg LPG Bottles service. This allows us to:
✅ Offer better prices – fair, competitive LPG pricing direct to you
✅ Provide better service – fast, friendly delivery and installation from a team you already know and trust (over 100 x 5 Star Reviews!)
✅ Support local jobs – every bottle delivered helps us employ more people locally at the Upper Beaconsfield General Store. We will be managing and filling our own bottles, providing local jobs.
Our 45kg LPG gas cylinders are the same safe, reliable bottled gas you’re used to — but now with:
- Local ownership and customer care
- Clear, competitive pricing
- SMS delivery updates and easy ordering online or instore
- A community-focused service you can trust
If you are currently paying a rental fee to Elgas, you will be able to cancel that when we pick up and swap your next bottle. You can now rent a bottle direct from us at a better price, with better pricing on the changeovers too!
If your home or business uses 45kg LPG gas bottles, now’s the time to make the switch. By choosing General Store Gas, you’re not just getting a bottle of gas — you’re supporting a local business committed to fair pricing, reliable supply, and better service.
Order your 45kg LPG gas bottle today and experience the difference of a truly local supplier.
This Agreement sets out the terms under which Upper Beaconsfield General Store ('we', 'our', 'us') rents LPG gas cylinders to you ('you', 'the customer'). By accepting delivery of LPG cylinders from us, or picking up a bottle, you agree to these terms.
1. Ownership of Cylinders
LPG cylinders always remain the property of Upper Beaconsfield General Store. You are hiring the cylinders from us and paying a rental fee for their use. Cylinders must not be sold, transferred, refilled by anyone else, or tampered with.
2. Cylinder Rental Fees
An annual rental fee is payable for our cylinders. Rental fees cover cylinder purchase and maintenance. Our annual rental fee is paid in advance and remains payable whether or not you use LPG, or if you have a bottle for a full or part year. Fees may be reviewed from time to time; we will notify you before any change takes effect.
3. LPG Supply & Payment
LPG bottles are supplied on a payment before delivery or pickup basis. LPG prices may vary and the current price will be available at the time of purchase.
4. Delivery & Access
Deliveries will only be made to certified LPG installations. You must ensure safe and clear access for our delivery staff, including:
• Driveway or gate unlocked
• Animals restrained
• Cylinder area free of hazards, with trolley access.
If safe access is not available, alternative arrangements may be agreed. Our drivers will attempt to swap and install your bottle. If no one is home at the time of delivery, bottles will be delivered and installed, but left in the closed position.
5. Pick Up of Bottles
You may collect LPG cylinders from our depot to avoid delivery fees. Cylinders must be transported upright, secured safely in that position, and located outside the passenger area of your vehicle (for example, in a trailer or ute tray). Transport must comply with relevant dangerous goods and road safety laws. We reserve the right to refuse collection if we consider your vehicle or transport method unsafe or non-compliant.
6. Customer Responsibilities
You are responsible for:
• Safe storage and use of cylinders in compliance with Australian standards
• Keeping cylinders in good order and condition
• Any damage to, or loss of, cylinders while in your possession.
• Maintenance of your own regulators and connections
Only LPG supplied by Upper Beaconsfield General Store may be used in our cylinders.
7. Loss, Damage & Replacement
If a cylinder is lost, stolen, or damaged beyond repair, you must pay the replacement cost:
• $200 per 45kg cylinder
• $100 per 15kg cylinder
Any unreturned cylinders at the end of your rental will be charged at replacement cost. No refunds are provided for gas remaining in returned cylinders.
8. Safety & Compliance
Cylinders must always be stored upright, outdoors, and in a well-ventilated area. You must not attempt to repair, refill, or modify cylinders. Only licensed gas fitters may connect or modify installations.
9. Termination
Either party may end this Agreement by giving 14 days’ notice. We may terminate immediately if you fail to pay fees or breach these terms. On termination, cylinders must be made available for collection in good condition, or a loss, damage or replacement fee will apply.
10. Change of Address or Property Sale
You must notify us at least 3 business days before changing address, selling your property, or moving cylinders. Cylinders must not be moved to another property without our written approval.
11. Inspection & Access Indemnity
We may inspect cylinders or the installation area for safety compliance. You indemnify us against any injury, damage, or cost arising from unsafe access conditions at your property, including unrestrained animals, poor access, or site hazards.
12. Limitation of Liability
We are not responsible for damage caused by your misuse, poor installation, or unsafe handling of LPG. We are also not responsible for damage to your equipment (including regulators and associated fittings) resulting from normal wear and tear or misuse. Our liability under law is limited to resupplying LPG or refunding its cost.
13. Changes to Terms
We may change these Terms with effect from (2) business days after the date that notice is sent to You by post, email transmission or notification on our website.
14. Acceptance of Terms
By purchasing a Gas Bottle from us, and by accepting delivery of our bottle(s), you agree to and accept these Terms and Conditions in full.
